Answers to the most frequently asked questions
This depends on your dog’s preference. If your dog is a picky eater or picky with treats, the oil is an easy option to give as it is odourless and tasteless. This can be given on food or treats of your dog’s choice or directly into their mouth.
Our products can start to take effect as soon as 30 minutes, and can take up to 60 minutes to see desired behaviour and results depending on your dog’s size and tolerance. If at any time you notice your dog is not reacting the way you want with the treats, you can increase their dosage until you see the desired results.
Our products are known to create similar responses in dogs as in humans. They will lessen your dog’s anxiety by connecting with the neurotransmitters in the dog’s brain to calm their central nervous system. A dog who uses our products will typically become more mellow and calm, and if suffering from arthritis, stiffness, and old age, will exhibit less pain related signs and symptoms.
Our products will not harm your dog; however, just like people, each dog has a different tolerance level. Some dogs can only tolerate lower doses, whereas others may require higher amounts to achieve any therapeutic response. Lu & Di’s treats are conveniently pre-measured to have 2mg or 4mg per treat so that you have greater control over dosage. While highly unlikely, we always encourage our clients to consult with their vets should any concerning side effects arise when using our products with their dog.
Our treats can last up to a year if properly stored and resealed. They come in a resealable bag. Be sure to reseal the bag properly after each use. Please ensure that your bag is kept in a cool dark place such as a pantry. Treats do not need to be refrigerated or frozen, unless that is your furry child’s preference.
Our tincture can last up to two years, if properly stored in a pantry and away from direct sunlight. Bottles do not need to be refrigerated.
We currently ship Canada-wide.
Unfortunately, due to the nature of the product, we do not accept returns.